United States: ZenBusiness Banking accounts close on 30 November, deposits stop on 3 November

ZenBusiness is discontinuing its Banking program in the United States. Deposits into ZenBusiness Banking accounts stop on 3 November 2026, and the accounts themselves close on 30 November 2026. The closure affects holders of ZenBusiness Banking accounts.

What closes and when

This is a program discontinuation, not a bank failure. ZenBusiness is a financial technology company, not an FDIC-insured bank, and its banking services are provided by Thread Bank, Member FDIC. The program is ending because ZenBusiness says it has identified other banking options for its customers, and the closure applies to every account in the program rather than to individual holders.

The two dates do different things, and the gap between them is where the risk sits. From 3 November, no money can be added to a ZenBusiness Banking account, although the balance and account history stay visible, and on 30 November the account closes and any debit card linked to it stops working. The $5 monthly ZenBusiness Banking subscription also stops when the account closes, although holders who want it gone sooner can cancel it in the dashboard or through support, and statements and transaction records stay available on the Banking dashboard for at least one year after closure. ZenBusiness Banking is no longer accepting new applications, and pending applications are being cancelled rather than reviewed.

What to do before each date

ZenBusiness lists five steps in its move-your-money guidance, and their order matters because the first deadline arrives sooner than the closure: open a new account, move the remaining balance, redirect deposits and incoming transfers, update automatic payments, and make sure the mailing address on file is current. Automatic payments will not move on their own, so payroll, utilities, subscriptions, loans, taxes, insurance, and vendor payments each need the new account details.

Deposits are not forwarded to a new account. After 3 November, direct deposits, ACH credits, customer payments, and other incoming transfers to a ZenBusiness Banking account are disabled, and incoming funds may be returned to the sender. Anyone who receives invoice payments through Stripe needs to change the payout bank account in Stripe before 3 November, because a payout sent to an account that no longer accepts deposits fails, and Stripe holds the funds until the payout account is updated. Transfers out are cheap by the FAQ's own terms, since outgoing wires have been free since 1 October 2026, standard and same-day ACH transfers are free, and ZenBusiness still charges $5 for an incoming wire, with the receiving bank possibly charging its own fees. Start transfers early rather than close to the deadline: the FAQ warns to allow enough time for a transfer to settle, and a transfer still pending when the account closes may not complete. ZenBusiness has identified Bank of America and Mercury as options for a new account, but opening an account with either is optional, subject to that bank's eligibility checks and approval, and holders are free to choose any bank.

What happens to money left behind

A holder with a balance over $1.00 who has not moved funds by 30 November does not lose it outright, but loses quick access to it, because ZenBusiness says a cheque will be mailed to the address on file for any remaining balance greater than $1.00, and holders should allow up to six weeks for delivery. That makes the mailing address a real deadline item: anyone who has moved house should update it with support before 30 November, or the cheque goes to the wrong address and the wait gets longer. Moving the funds before the closure is the fastest way to keep access to the money.

Two ZenBusiness products keep working through the closure. Money Pro, its bookkeeping and invoicing software, is separate from Banking and continues after 30 November, although the old account can no longer be linked to it and the new account must be linked through Plaid to keep automatic transaction import. Invoicing itself also continues, since it runs through Money Pro rather than through the bank account. The closure ends the bank account, not the rest of the ZenBusiness relationship, but deposits and incoming transfers need a new destination before 3 November, and outgoing automatic payments and card charges need updating before the account closes on 30 November.